Policy
We are European Change Consulting Limited, also trading
under the name CC Pawnbrokers & Jewellers and CCJewellers . Our head office address is
40a East Street, Bedminster, Bristol, BS3 4HD.
Our registered company number is 2887296 and we are registered with HMRC as a
Money Service Business no
XQML00000103285
. We are authorised and regulated by the
Financial Conduct Authority with the firm reference number 664878 for the
provision of Pawnbroking loans.
We are registered with the Information Commissioner’s Office as a data
controller under the number Z488112X.
This Policy
This policy explains what happens to any information that you provide to us, or
which we collect from you, either through our website or directly from you when
you apply for the use of any of our products or services. This policy is
reviewed and updated in line with changes to our practices so please review it
regularly.
Information We Collect
We may collect some or all of the following information about you:
In Branch
Online
How we collect your information
We may collect your information:
Why we collect your information
We collect information from you in order to provide you with our products and
services. This involves establishing your identity, managing your account and
any transaction that you apply for or undertake. We use it to keep your records
up to date and contact you as part of fulfilling your transaction or in the
event that there was a default on a transaction. We may also use it to monitor
and improve our systems, fee levels and the products we provide. We will also
use your data for the detection and prevention of money laundering and fraud.
Use of Cookies
Cookies provide information regarding the computer used by a visitor. We may
use cookies where appropriate to gather information about your computer in
order to assist us in improving our website. We may gather information about
your general internet use by using the cookie. Where used, these cookies are
downloaded to your computer and stored on the computer’s hard drive. Such
information will not identify you personally. It is statistical data. This
statistical data does not identify any personal details whatsoever. You can
adjust the settings on your computer to decline any cookies if you wish. This
can easily be done by activating the reject cookies setting on your computer.
See allaboutcookies.org or www.youronlinechoices.eu to
learn more about cookies.
WHO WE SHARE YOUR DATA WITH
We may share your data with the following third parties:
Our legal basis for collecting your information
Data Protection laws say that we are allowed to use personal information only
if we have a proper reason to do so. Of the legitimate reasons stated in law,
three are relevant to our purpose for collecting your data:
Third Party Data
If you provide data about a third party, such as an alternative contact number,
you should ensure that you have their consent to do so. In the circumstances
you will be confirming with us that consent has been given. When information is
provided by you about another, or someone provides information about you this
may be added to you records in order to assist in effective running of your
account.
How do we store your data
We may store your information electronically on our systems and/or retain paper
copies in branch or secure archiving units. We will keep your information as
long as you are a customer with us and for six years after your last
transaction. We may keep your information for longer than this for legal,
regulatory or technical requirements.
We store your information within the European Economic Area (EAA). We do not
anticipate transferring your information outside the EAA, however should we
need to do so we would first ensure that there was adequate protection in place
to maintain the security of your data.
How you can access your information
Under the General Data Protection Regulations you may request details of, or
make amendments to, the personal information which we hold about you at any
time. Under normal circumstances no fee would apply. If you would like a copy
of the information held about you please write to the Data Officer, details
below.
If you choose not to give personal information
You may opt out of providing us with your personal information or request that
we no longer process your data. However this may restrict the way in which we
can transact with you or may prevent us from offering you products or services.
Your right to opt out does not supersede our legal obligation to comply with
anti-money laundering legislation.
Contacting Us
If you have a question or would like to exercise your rights or make a
complaint please contact our Data Officer: Naomi Porter, by post at 13
Broadwalk, Knowle, BS4 2RA by phone 0117
9720900. By email complaints@chequesandchange.co.uk
You also have the right to complain to the Information Commissioner’s Office at Wycliffe House, Water Lane, Wimslow, Cheshire, SK9 5AF. www.ico.org.uk or by phone 0303 123 1113.
CC Pawnbrokers & Jewellers
40a East Street
Bedminster, Bristol
BS3 4HD
© 2022 'CC Jewellers' and 'CC Pawnbrokers & Jewellers' are trading names of European Change Consulting Ltd. Registered in England as European Change Consulting Ltd. Registered Number 2887296. Registered address 40A East Street, Bedminster, Bristol BS3 4HD